Refund policy

Returns & Replacements

Each of our hats is custom-made in-house and features a patch that is designed, printed, and assembled by our team. Because of the custom nature of our products, we do not accept returns, refunds, or exchanges.

We stand behind the quality of our work. If your order arrives damaged, defective, or if we made an error during production, please contact us within 14 days of delivery. If the issue is due to our mistake, we will gladly replace the item at no additional cost.

To help us resolve the issue quickly, please include your order number and photos of the item when contacting us.

If you have questions before placing your order, feel free to reach out—we’re always happy to help.